Email Us
US: +1 339 469 0600
EMEA: +44 (0) 20 3006 6490

Operational Strategies

Because the investment management landscape is ever changing and evolving, it is critical to have an operating model optimized for scalability and efficiency. Cutter Associates has helped hundreds of asset managers achieve clarity in their technology and operations strategy by aligning their efforts related to data management and business applications with a Business Services Architecture. We accomplish this by insuring the alignment of the target operating model with the business functions that are required to provide the services. Determining how firms organize for delivering standardized shared services vs. the more specialized or unique services is core to our Business Services approach.

Our consultants bring abundant, real-world expertise to your projects, gained from many strategic engagements with your peers. This experience, enhanced by deep insights from our research and operational benchmarking analysts, provides our clients with a uniquely comprehensive view on industry and system developments, and on current best practices. We bring that know-how and insight to help you formulate and implement a truly architected platform.

Foundations for Operational Efficiency

Operational Efficiency

What makes Cutter Associates’ approach unique is that we can apply not just our real world consulting knowledge, but insights gleaned from our operations and technology research and benchmarking studies.

Tom Phipps
Principal  – Practice Lead, Operational Strategies


To achieve operational efficiency, you first need a comprehensive under-standing of your desired target operating model. A solid target operating model reveals which business components you can expect to support standardized processes, and which components require specialized pro-cesses. You can then develop a custom fit Business Services Architecture to drive strategies for business applications and data management solutions, which serve as the foundation for a well-defined operating model.

Our Process

Cutter works closely with you and your business partners to assess the relative maturity of your current Business Services Architecture by identifying any processing or technology gaps blocking your transition from your current infrastructure to your target operating model.

We provide actionable recommendations on applications architecture, data strategy, business process and governance alignment, and target operating model design, including the following:


Cutter Associates will create a roadmap for implementing your target operating model, by doing the following:

Arriving at any recommendation will be a collaborative process involving discussions with you and your stakeholders to better understand the constraints and validate the assumptions. With stakeholder buy-in, you’ll engage management and key decision makers to get the resources you need to move forward.


Streamlining software architecture

Using an assortment of software for order management, portfolio management, and compliance was no longer working for our client - so we gave them options for an alternative target state software architecture.



Performance Measurement and Attribution
Dec 7, 2020

This report on performance measurement and attribution (PMA) provides information about current PMA practices and challenges and the systems that support PMA.

Learn More

Technology Innovation Pays Off
Jan 10, 2019

It’s fascinating to learn about innovative technology and the new capabilities it can provide. New technology is cool. But for investment managers, new technology can also cause anxiety because it represents a risk of falling behind competitors who can adopt it more quickly or more effectively.

Learn More

The Business of IT Survey Results
Oct 3, 2018

This report contains the results of a survey of CutterResearch member firms to understand how their IT and business people engage with each other, how IT supports the business, and how firms manage technology innovation.

Learn More

Robotic Process Automation (RPA) - Practical Applications in Investment Management
May 31, 2018

CutterResearch members share their experience with Robotic Process Automation (RPA) in their firms. We explore business use cases being supported and considered, and how organizations plan for and manage the bots.

Learn More

Automating Business Processes
Oct 23, 2017

This report contains the results of Cutter Associates research into Automating Business Processes, it includes an overview of what tasks member firms automate and how, as well as summary details of leading Business Process Management (BPM) and Robotic Process Automation (RPA) vendor products.

Learn More

Best Practices in Investments IT
Aug 24, 2017

CutterResearch members discuss their practices for managing IT functions; planning with the business; budgeting, sourcing, and allocating resources; managing programs and projects; and keeping track of assets. Members share the tools their firms are using to support the business of IT and enable project teams and daily operations.

Learn More


 Tom Phipps

Tom Phipps

Principal  Practice Lead, Operational Strategies
Tom Phipps has more than 25 years of experience in the investment management industry, with a background in the automation of the investment process including portfolio management, risk analytics, trading, compliance, performance, and technology integration. Tom provides strategic advisory services to our asset management clients as well as leading industry perspectives at our client events and conferences. His consulting experience includes strategic advisory engagements for some of the world’s most prominent investment management firms. Tom gained his expertise in technology and operations at software vendors and asset management firms, where he held leadership roles in technology management. Tom holds a B.S. in Operations Management and an M.I.S. from Florida State University.


Networking Events Learn More Operations and Technology Research Learn More Operations Benchmarking Learn More Client Facing Learn More Data Management Learn More Systems Search & Selection Learn More Vendor Services Learn More Implementation Learn More Project Management Learn More Public and Government Funds Learn More Cutter Wealth Learn More