Report Jan 09, 2023

Client Reporting Systems - Executive Summary

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This research provides an overview of challenges asset managers face in creating client reports, especially related to customization, lack of automation, and data quality. It also provides assessments of vendor systems that support client reporting.

Areas covered include an overview of trends we see in client reporting, our perspectives on the vendor landscape, and we describe core client reporting functionality. We also evaluate these client reporting systems: Assette, Factbook: Studio 10, FactSet: Vermilion Reporting Suite (VRS), Kurtosys, Opus Nebula: Reporting as a Service (RaaS), SimCorp: Client Communications, and SS&C Technologies: Vision FI. We also include additional information on offerings by Clearwater Analytics, Instinct Digital, Neoxam, and Satuit.

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Jul 15, 2024 Elevating Client Communications: Proven Strategies for Commentary Excellence Article What are best practices for client reporting commentary? And how do you optimize the timing of the commentary and figure out whos best suited to do the writing at your firm? Oct 06, 2025 Vendor View: Evolving the Wealth and Asset Management Service Model Sponsored Video In a rapidly shifting landscape where client expectations are shaped by digital convenience and personalized service, wealth and asset management firms face a critical question: how do we deliver exceptional service across an increasingly diverse client base? The answer lies in embracing hybrid service models that combine the human touch with digital flexibility. This webinar will explore how leading firms are rethinking service delivery to accommodate generational differences, evolving communication preferences, and the need for operational efficiency. Participants will gain insight into how to craft a hybrid model that not only improves client experience but also scales sustainably. We'll discuss practical examples of how hybrid delivery, ranging from high-touch human service to low-touch self-service, can be orchestrated through thoughtful workflow design, role specialization, and strategic use of technology.Forget the binary of self-service versus high-touch humans. The future is a spectrum, and success depends on how well firms adapt their service models to meet clients where they are.Key Takeaways: Why hybrid service is the future: Understand the shifting expectations of different client segments and why a one-size-fits-all model no longer works.Human + Tech = Scalable Personalization: Learn how firms can pair human expertise with digital tools to create tailored client journeys without overwhelming operational capacity.Meeting clients where they are: Explore strategies to align service models with generational preferences, from digital-native Gen Z to high-touch baby boomers.Operational readiness: Discover what infrastructure, workflows, and staffing strategies support a flexible hybrid model from onboarding through ongoing servicing.Real-world examples: See how innovative firms are designing service tiers and communication options to deepen relationships while improving efficiency.
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