Virtual
PGIM's derivatives processing and collateral management environment was complicated by manual processes and tools that sat outside of Aladdin. Due to the ancillary nature of these processes, they required additional controls, multiple reconciliations, and increased oversight. PGIM needed a scalable process that would support the growth of their business.
The PGIM team will discuss the aspects of their improvement program's goals, including:
David Joyce leads Cutter Associates’ Client Experience, ensuring client satisfaction across all engagement points as the voice of the client within Cutter. A senior technology and operations leader, David brings over 25 years of experience in leading operations, risk, and technology teams to help them devise and implement agile solutions, mitigate risk, increase scale, and build a culture of operational excellence.
Most recently, he served as an independent consultant to asset management, insurance, and fintech firms, providing expertise and guidance in the areas of derivatives, portfolio integration, customer success, project management, regulatory and control environments, and software development and implementation. Prior to consulting, David spent 20 years at American International Group (AIG) in a variety of increasingly senior roles. At AIG, he implemented innovative tactical and strategic solutions for the firm’s global businesses and led over 40 employees in multidisciplinary teams that performed investment and insurance operations, regulatory and control supervision, IT support, and workforce and facilities management.
Danny Kramer is an accomplished consultant with deep expertise in middle and back office investment operations. In his most recent consulting role, Danny worked with a global financial services firm to evaluate the firm’s derivatives management systems landscape by examining current capabilities and derivative system compared with competing vendor offerings. He was responsible for documenting business and technical requirements, researching market vendors, producing Request for Information (RFI) and Request for Proposal (RFP) documentation, creating a structured scorecard for evaluation, and analyzing and presenting results.
Prior to working with Cutter, Danny was vice president of Global Middle Office at Fidelity Investments, where he held several senior roles within investment operations and business strategy. This included as business lead on a multi-year, multimillion-dollar middle office technology implementation of Calypso software to support processing of repo securities, securities lending activities, and derivatives. Prior to Fidelity, Danny spent eight years at Wellington Management Company as vice president and senior manager, Investment Data & Derivative Services.
Lisa Masten has more than 20 years of experience in the investment management industry, leading projects and designing solutions in the areas of performance and attribution, data management, market data administration, portfolio analytics, and investment accounting. Lisa leads Cutter Associates’ Data and Performance practice, where she advises and designs operating models, selects systems, and implements business and technology solutions. She also organizes the Implementation practice for Cutter, including leading development of its adaptable delivery framework and project toolkit.
Prior to joining Cutter, Lisa was a Senior Manager at Invesco, where she managed a global team responsible for designing and implementing data, performance, and accounting solutions. She has held roles implementing and supporting processes and technology across the front, middle and back office at multiple asset management firms. Lisa holds a Bachelor of Arts in finance and computer science from North Central College in Illinois.
Tom Phipps has more than 25 years of experience in the investment management industry, with a background in the automation of the investment process, including portfolio management, risk analytics, trading, compliance, performance, operations, investment accounting, data management, and systems integration. He leads Cutter Associates’ Front Office practice, providing deep expertise in front-office vendors and operating models. His consulting experience includes strategic advisory, systems selection, and change management execution engagements for some of the world’s most prominent investment management firms. He also leads the development of Cutter’s Strategy and Search methodologies.
Tom gained his expertise in technology and operations at software vendors and asset management firms, where he held leadership roles in technology management. His prior experience includes Senior Manager at Deloitte Consulting, Chief Technology Officer at PanAgora Asset Management, Chief Technology Officer at Atlas Venture, Vice President of Operations at DSTi North America, and various management roles in technology and professional services at NCS Financial Systems (now SunGard AMS). Tom holds a bachelor’s degree in operations management and management information systems from Florida State University.