CutterResearch Member Meeting

Angela Centeno has more than 25 years of experience in financial services. Prior to joining Cutter in 2015, Angela worked for The Northern Trust Company in multiple roles including sourcing and procuring enterprise market data, investment operations outsourcing, and vendor and custodian relationships. She previously held senior positions in operations management, project management, data management, and solutions implementation. Angela earned a bachelor of science in accounting and a bachelor of science in business administration from the University of Kansas, as well as an MBA in finance from DePaul University. She is a registered CPA.

Recent research assignments and publications include the following:

• AI Use Cases in Investment Management: Infinite Possibilities
• Alternative Investments
• Client Reporting Systems
• Cutter Benchmarking: Alternative Investments
• Cutter Benchmarking: Derivatives and Collateral Management
• Cutter Benchmarking: Firmwide ESG Capabilities
• Derivatives and Collateral Management Solutions
• ESG Data Management
• ESG: It’s a Jungle Out There ─ A Look at the Data Provider Landscape
• ESG Investing: One Vision, Many Lenses
• Market Data Administration
• Private Debt

Jon Chandler has 20 years of experience in the financial services industry. Prior to joining Cutter Associates in 2014, Jon was a senior business analyst for State Street Global Advisors (SSGA), where he was involved in a number of projects for the front and middle office, including UAT design and execution for an order management system (Fidessa IMS), the implementation of a web-based due diligence platform (FundInsight), and an enterprise solution to support blended benchmarks. Prior to his project roles, Jon was a principal in fixed income trade operations at SSGA. He has extensive experience with post-trade operations and applications, such as OASYS/CTM, PORTIA, MBSExpert, and FailStation. Jon earned a bachelor of arts in history from the University of Florida and an MBA from Northeastern University.

Recent research assignments and publications include the following:

• Alternative Investment Systems
• Cutter Benchmarking: Alternative Investments
• Cutter Benchmarking: Derivatives and Collateral Management
• Cutter Benchmarking: Investment Risk
• Cutter Benchmarking: Performance Measurement and Attribution
• Derivatives and Collateral Management Solutions
• Execution Management Systems
• Managed Data Services
• Order Management Systems
• Outsourcing Solutions
• Performance Measurement and Attribution Systems
• Portfolio Analytics Solutions
• Private Debt
• Risk Management Systems
• The Evolving Front Office Support Model

John Clark is an Executive Director at Cutter Associates and has more than 30 years of experience in the investment management industry. Formerly the CEO of Cutter, John is integral in helping to grow Cutter's research membership and consulting business in the European and US markets.. As the former head of Cutter’s Consulting division, John still actively participates in consulting projects, as a trusted client advisor for high-level planning and strategy, including setting priorities and managing capital investments. John also provides expert oversight and guidance on more complex strategy engagements. John’s experience covers all aspects of investment management. John is well known in the industry and is sought out to speak at industry conferences and events. He has also been quoted in many industry periodicals. Prior to joining Cutter Associates, John held senior roles as President and COO for several software companies, including DST Belvedere, Longview Group, and SunGard. John holds a B.A. from Tufts University.

Stacia Graham has more than 25 years of experience in investment management, bringing a deep understanding of end-to-end asset management processing and project management to her role as Managing Director, Asset Management Research Lead at Cutter Associates.

Stacia also serves as a subject matter expert for targeted engagements in Enterprise Risk and Compliance.

Prior to joining Cutter in 2018, Stacia worked at Wellington Management Company LLP in Boston in various senior roles within compliance, investment administration, and operational risk, including leading and managing the global Investment Guideline Compliance team for eight years. She earned a bachelor of science in business administration from Bryant University and an MBA from Bentley University.

Recent research assignments and publications include the following:

• Client Portal Solutions
• Client Reporting Systems
• Cutter Benchmarking: Client Reporting
• Cutter Benchmarking: Modern Compliance in Investment Management
• Electronic Communications Surveillance Systems
• Hybrid Work Arrangements and Their Impact on Firm Culture
• Performance Measurement and Attribution Systems
• Portfolio Analytics Solutions
• Research Management Systems
• Using RPA to Automate Business Processes

Recent Consulting Engagements include:

• Assessment of business processes and systems to support regulatory reporting (shareholder disclosure reporting) for a large asset manager

• Assessment of requirements and vendor solutions for Electronic Communication Surveillance for a small asset manager, to rectify SEC findings

Onawa Promise Lacewell has a research focus on the impact of disruptive technologies on the financial services sector and on the client-facing technology that wealth managers use to support the digital experience of UHNW and HNW end clients. Specifically, she is interested in how wealth managers use digital portals and mobile apps to support the client experience of UHNW and HNW end clients. Onawa holds a PhD from the University of Missouri.

Recent research assignments and publications include the following:

• Behind the Login of Wealth Management Client Portals
• Benchmarking of Value-Added Services for UHNW clients
• The Rising Popularity of Family Offices
• AI Throughout the Wealth Management Lifecycle
• UHNW Benchmarking

Mary Storrs has more than 35 years of experience in the investment management industry. She has been with Cutter Associates for more than 20 years, first as a consultant focusing on front-office projects and then with Cutter Research since its inception. Mary has authored Cutter Research reports on many topics, including trading, portfolio management, transaction cost analysis, investment research management, and market data systems. She led the Research and Benchmarking division for eight years, overseeing all content development and helping members understand their capabilities compared with industry peers and best practices. Since 2019 she has been responsible for spearheading firm-wide management and delivery programs. Mary holds a BS from Boston College and an MBA from Babson College.